Privacy Policy

Last Updated: January 4, 2026

1. Introduction

Your privacy and the security of your business intelligence are of paramount importance to us at Elite Sales Operator ("ESO," "we," "us"). This Privacy Policy outlines how we collect, use, protect, and handle your personal data and the proprietary sales data you input when you visit our website, utilize the "Elite Sales Operator" HUD/Armory, and engage with our services.

We are committed to transparency. We understand that as a sales professional, the data you enter (prospects, strategies) is your livelihood, and we treat it with the highest level of security.

2. Information We Collect

We collect various types of information to provide the functionality of the ESO HUD:

A. Information You Voluntarily Provide

  • Account Registration: Name, email address, phone number, and payment information (processed securely via Stripe).

  • "The Armory" Data: To function, our tool requires you to input specific sales data. This includes your product details, objection handling scripts, prospect names, and meeting notes.

  • Support Communications: Any data you provide when contacting our "Mission Control" support team.

B. AI Interaction Data (The Intelligence Engine)

  • When you use the ESO HUD, we collect the text inputs (prompts) you provide and the responses generated by the AI. This is necessary to deliver the real-time objection handling and meeting prep features.

  • Note: We utilize third-party Large Language Models (LLMs) to process this data.

C. Usage Data

  • We automatically collect information about how you access and use our software. This includes your IP address, browser type, device type, login frequency, and feature usage (e.g., "Number of Debriefs run"). This helps us identify bugs and improve system speed.

3. How We Use Your Information

We use the information we collect for the following specific business purposes:

  • To Provide the Service: Processing your text inputs to generate sales scripts, objection handlers, and CRM notes in real-time.

  • Transaction Processing: Managing your subscription billing via our payment partners.

  • System Improvement: Analyzing anonymized usage patterns to train our internal prompts and improve the accuracy of the AI responses.

  • Communication: Sending you transactional emails (receipts, password resets) and product updates (new features, "Skin" releases).

  • Security: Detecting and preventing fraud, abuse, or unauthorized access to your account.

4. How We Protect Your Information

We implement enterprise-grade security measures to safeguard your data:

  • Encryption: All sensitive information (including payment data and AI interaction data) transmitted through our site is protected using Secure Socket Layer (SSL) technology and encrypted at rest in our databases.

  • Data Isolation: Your "Armory" data is logically separated. We do not share your custom scripts with other users.

  • Access Controls: Access to backend data is restricted strictly to authorized engineering personnel who require it to maintain the system.

5. Disclosure of Information to Outside Parties

We do not sell, trade, or transfer your personally identifiable information or your proprietary sales data to outside parties for marketing purposes.

We do share data with the following Trusted Third-Party Infrastructure Providers solely to operate the software:

  • Payment Processors: (e.g., Stripe) to handle billing.

  • Hosting Providers: (e.g., Kajabi, Replit) to host the application.

  • AI/LLM Providers: (e.g., OpenAI) to generate the intelligence responses. Data sent to these providers is for processing purposes only.

Legal Compliance: We may release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Childrenā€™s Privacy (18+ Policy)

Elite Sales Operator is a B2B Commercial Tool intended solely for use by adults. We do not knowingly collect personally identifiable information from children under the age of 18. If you are under 18, you are not permitted to use this Service. If we become aware that we have collected data from a minor, we will delete it immediately.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., CRM integrations). We have no responsibility or liability for the content and activities of these linked sites.

8. Your Consent

By using our site, the HUD, and the AI features, you consent to this Privacy Policy.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our software or legal requirements. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us: